download ofw information sheet owwa membership form online

Download OFW Information Sheet (OWWA Membership Form)

Are you applying for OWWA membership and wondering what and where to get the OFW Information Sheet? This is an application form that every OFW needs to fill out in order to process to keep their OWWA membership status active. It contains personal details of the OFW, beneficiaries, company employment data, etc.

Overseas Filipino Workers (OFWs) need to process their paperwork and comply with documentary requirements from time to time, especially when leaving the Philippines and arriving at their job site. One of the most often requested documents from OFWs is the OFW Information Sheet, also known as OWWA Membership Form. This document has a varying purpose, which contains OFWs’ details.

Thus, OFWs should know how and where to get the OFW Information Sheet. Requirements may apply when getting this document, depending on where you will request it. With that said, we have created this guide to make it easier for OFWs to access the OFW Information Sheet.

What is the OFW Information Sheet?

The OFW Information Sheet is a document OFWs have to fill up from Overseas Workers Welfare Administration (OWWA). It’s also known as OWWA Membership Form or OFW Information Record, which contains OFWs’ personal, contract, and beneficiary details. This document is accessible through the Philippine Overseas Employment Administration (POEA), renamed to the Department of Migrant Workers (DMW) during the processing of the contract.

Furthermore, the OFW Information Sheet is available when processing OWWA membership on-site for OFWs who are already abroad. But since the pandemic hit, it was made available online for OFWs. So no matter where you are, you can conveniently access the OFW Information Sheet to process your paperwork or apply for OWWA membership.

Also Read: Guide to Verify Status of OWWA Membership Online

Purpose of OFW Information Sheet

But what exactly is the purpose of the OFW Information Sheet? As stated earlier, it’s one of the most requested documents from OFWs for the following:

  • On-Site OWWA Membership Application Program (Both new and renewal)
  • When processing Enrolment Contract at the OWWA office
  • Burial Assistance Benefits
  • Employment Purpose
  • Insurance
  • Legal Services
  • Loan Application
  • Reduced Travel Tax
  • Repatriation Assistance
  • Visa Application
  • Applying for TESDA, DFA, and OWWA program benefits

Requirements for OWWA Membership

On the other hand, if the primary purpose of securing the OFW Information Sheet is to apply for OWWA membership, you should also meet any of the following criteria:

  • For a first-time applicant, you should be of legal age with full-time employment
  • If renewing, proof of expired OWWA membership
  • A legal or documented worker with a valid work permit and visa and active and continuous work
  • OFW with valid or permanent residency status abroad, retaining their Filipino citizenship with full-time or permanent employment

Apart from that, you should secure the following documents:

  • Duly-accomplished OWWA OFW Information Sheet
  • Proof of Employment Overseas
  • Photocopy of Passport (showing data page)

Information to Provide in OFW Information Sheet

Since the said document serves as OFWs records, here are the following details you should provide for OFW Information Sheet:

Personal Data

The first section of the document is all about OFWs’ Personal Data, which includes:

  • Full Name
  • Philippine Address
  • Contact Number
  • E-mail Address
  • Passport Number
  • Birthdate
  • Sex
  • Religion
  • Civil Status
  • Highest Educational Attainment
  • Course

Contract Details

The second section of the OFW Information Sheet is about Contract Particulars, which contains:

  • Name of Company/Employer
  • Address
  • Telephone Number
  • Jobsite/Country
  • Position
  • Monthly Salary/Currency
  • Contract Duration
  • Name of Agency (if applicable)

Beneficiary Details

The last section is where you can list your Legal Beneficiaries/Qualified Dependents. You should provide the following details of your beneficiary:

  • Name
  • Relationship
  • Date of Birth
  • Address
  • Contact Number/E-mail Address

Then, provide the Signature of the Worker on the lower part of the document. Remember, the details provided on the OFW Information Sheet should be accurate and correct since it will serve as your record in DMW and OWWA.

How to Download OFW Information Sheet PDF Form Online

If you are applying for OWWA membership on-site, it is better to fill out the OFW Information Sheet beforehand. To do so, you can download a copy of the OFW Information Sheet online for free thru the following links:

Additionally, you may check the official POLO-OWWA website at your job site if they have a different format for the document. Since the OFW Information Sheet from POLO Hong Kong is different.

ofw-information-sheet owwa membership form

How to Get OFW Information Sheet from DMW (POEA)

Meanwhile, if you need to get a certified copy of your OFW Information Sheet, you should request it from DMW. But you should submit documents and book an appointment to get a hard copy of the OFW Information Sheet. Then, you visit the nearest DMW branch office to claim your record.

Qualifications

The certified copy of the OFW Information Sheet is available to the following:

  • OFWs
  • Family/relatives of OFWs
  • Private sectors
  • Manning/Recruitment agencies

Requirements

If requested by OFW:

  • Online Appointment Form
  • Any Valid ID with a picture (Company ID, Driver’s License, NBI Clearance, Passport, PRC Card, etc.)

If requested by OFW family or relatives:

  • Online Appointment Form
  • Valid government ID with a picture
  • Letter from the OFW giving consent to release their record
  • Proof of relationship with the OFW (Original/Authenticated Copy)
  • Spouse: PSA Marriage Contract
  • Children: PSA Birth Certificate of OFW’s Child
  • Parents: PSA Birth Certificate of the OFW
  • Siblings: PSA Birth Certificate of both the sibling and OFW

If requested by Other Parties:

  • Valid government ID with a picture
  • Proof of circumstances stated in Section 13 of the Data Privacy Act of 2012
  • Other documents:
  • Authorized person by the OFW: Special Power of Attorney
  • Private/government agencies: Proof of Authority of the representative to claim the record
  • Parties filed a case in court: Court Order to DMW

Procedures

For individuals requesting an OFW Information Sheet from DMW, follow the steps below:

Step 1: Book an Appointment Online to Request a Certified Copy of the OFW Information Sheet

  1. Launch your browser.
  2. Type and search for OFW Information Sheet Appointment or click this link. Also, you may search for POEA official website or visit this link for Online Services.
  3. Read the Warning advisory on using the online appointment system before proceeding.
  4. Fill out the required fields, including:
  5. OFW Details
  6. Mode of Deployment
  7. Year of records needed (records available starting 2001 only)
  8. Mother’s Maiden Name
  9. Purpose of Request
  10. Review the details provided are true and correct.
  11. Under the Select Appointment section, choose the nearest POEA Branch Office.
  12. Choose an Appointment Date and Time.
  13. Tick the box to agree to the Terms and Conditions of the OFW Records Online Appointment System Agreement.
  14. Check I’m not a robot.
  15. Again, double-check your details before clicking the Submit button.
  16. After successful submission, the Appointment Form or Request for Verification/Certification of OFW Records will appear. To get a copy, click the Print button.

Step 2: Pick up OFW Information Sheet at DMW Office

  1. Visit the POEA Branch Office you booked an appointment.
  2. Present to the guard on duty your printed Appointment Form.
  3. Next, submit the form and your requirements to the officer in charge and wait. You’ll get the certified copy of the OFW Information Sheet if you have complete requirements. But if incomplete requirements, you’ll get a verification status receipt indicating missing requirements.
  4. Then, proceed to the releasing window to get the certified printed copy of the OFW Information Sheet. However, manual retrieval may be necessary if a Certificate of No Record is released. If this is the case, you’ll get a Verification Status Form with the pickup date of your record.

Reminders

Take note of the following reminders when getting the OFW Information Sheet:

  • The OFW Information Sheet is also known as the OWWA Membership Form or OFW Information Record, a certified printed copy of this document.
  • This document is available for free online and has varying uses. But you can also request it at DMW if you need a hard copy of the OFW Information Record.
  • The OFW Information Sheet is open for OFWs and their family members. Other parties can request this document from DMW, including private sectors and manning/recruitment agencies.
  • Requirements should be submitted to DMW depending on who requests the record.
  • You may book an appointment and request for OFW Information Sheet online with DMW.
  • When using the OFW Records Online Appointment System, ensure that the details you will provide are identical to the documents you will present to DMW. Also, DMW will not accept incorrect details like spelling, incomplete names, or unnecessary entries.
  • Keep in mind that DMW will only process appointments scheduled for the day. So those who fail to come during their scheduled visit should book another appointment.

Video: Paano Kumuha ng OFW Information Sheet or OFW Information Record sa POEA Online Appointment

For more information on OFW Information Sheet, please watch the video below:

As discussed in the video, OFWs can request a certified copy of their OFW Information Sheet/Record online through DMW. This document is a requirement for the OWWA scholarship program application. Also, you can use it for passport and visa applications and employment purposes. So follow the steps in the video if you need a certified copy of your OFW Information Sheet/Record.

Frequently Asked Questions

Can I get OFW Information Sheet online?

Yes, you can get OFW Information Sheet online. You can also request this document online from DMW/POEA.

How to get OWWA Membership Form for OFWs?

To get OWWA Membership Form or OFW Information Sheet, visit this website or click this link.

How to make an appointment with POEA for OFW Information Sheet?

You can book an appointment online with DMW/POEA for OFW Information Sheet thru this link.

Summary

The OFW Information Sheet is a necessary document for OFWs since it has varying use. Whether applying for membership or availing benefits from OWWA, this document will come in handy.

It’s free and available online or from DMW. So if you ever need this document, go back to this article and follow our guide on how to get OFW Information Sheet.

oec overseas employment certificate for balik manggagawa ofw

OEC Overseas Employment Certificate (Balik-Manggagawa) Requirements for OFWs

Processing an Overseas Employment Certificate (OEC), also known as the Balik-Manggagawa (BM) Certificate, is something that all overseas Filipino workers (OFWs) need to be familiar with. It is, after all, an important document that Filipinos who wish to leave the country to work—whether as a domestic worker, a medical worker, or a construction worker—need to exit the country.

The Overseas Employment Certificate (OEC) is a certificate required by the Philippine Overseas Employment Administration (POEA), now renamed as the Department of Migrant Workers (DMW), to verify that a person has registered as an Overseas Filipino Worker (OFW) and is allowed to work overseas. It also serves as a clearance presented at immigration to demonstrate that the person is legally leaving the country. In this guide, we took a closer look at the process of acquiring an OEC, including its process, requirements, and exemption, among others.

What is an OEC?

OEC stands for the Overseas Employment Certificate. It is also known as the Balik-Manggagawa Certificate. The OEC is an important document meant to prove that the bearer is a legal overseas worker. It is also an identification document that doubles as an exit clearance document proving to the immigration office that an aspiring OFW has been certified legal and free to leave the country and work overseas. It is issued by the Philippine Overseas Employment Administration (POEA) and must be kept around at all times.

Though the DMW (formerly POEA) mandates that all OFWs secure an OEC, there are certain exemptions offered to certain divisions of Balik-Manggagawa (BM) workers. Exemptions from paying some fees, including the terminal fee and travel tax at the airport are also some of the benefits that having an OEC entails, allowing the OFWs to lower the total costs associated with finding jobs abroad.

Validity of OEC

All issued OECs are only valid for a single-exit within 60 days. Having said that, a worker may not be allowed to complete their check-in at the airport or even exit the country if they don’t bring it with them at all times and use it within the 60-day mark. Note that an OEC may also be issued at the Labor Assistance Counter (LAC) at the NAIA, Cebu-Mactan, or Davao International Airport, but this OEC is only valid for one day.

Getting an OEC

If you intend to secure an OEC or a BM Certificate, then here’s what you must prepare to avoid wasting your time: 

  • Check if you are hired by the following employers and if you qualify for a direct hire ban exemption:
    • Foreign Diplomats
    • International Organizations
    • Heads of State and High-ranking Government Officials
    • Officials listed in the first three items with a lower rank who are endorsed by the POLO
    • Employers of Professional and Skilled Workers with Verified or Authenticated Employment Contracts in compliance with standards of POEA
    • Permanent Residents of the Host country who are hiring their family and relatives, except for domestic workers
  • Prepare all the documentary requirements.

What Documents are Needed to get an OEC?

Getting an OEC requires a certain set of documents, depending on the country of destination. We listed the basic documentary requirements and some of the common country-specific requirements:

Basic Document Requirements

  • Printed Online Appointment Information Sheet/Balik-Manggagawa Information Sheet
  • Valid passport (with at least six months of validity from departure date
  • Valid proof of employment or employment contract
  • Valid work visa, work permit, or any equivalent document

Comprehensive Documentary Requirements

If you are either a skilled or professional worker, a low-skilled worker, or a household service worker bound for Canada and the United States, then you will need to submit additional requirements in various phases to secure an OEC:

Phase 1

In this phase, the OFWs who are looking to secure an OEC must submit the following documents to ascertain their skills and qualifications.

Professional and Skilled Workers

  • Company Profile, Business License, or Commercial Registration of the Employer
  • Endorsement Letter from the Philippine Overseas Labor Office (POLO) addressed to the Administrator seeking exemption from the ban on direct-hiring

Additional Country-Specific Requirements

Depending on what and where you are applying for, the following documents may be required:

Canada

  • Labor Market Opinion (LMO)
  • Labor Market Impact Assessment (LMIA)
  • Canadian Letter and Employer’s Certificate of Registration from ECON (Province of Saskatchewan Executive Council) or Saskatchewan Immigration Nominee Program (SINP) approval

USA

  • Labor Condition Application and Notice of Action

The Middle East and African countries

  • Contingency Plan Issued by the Employer

Other Documents to Support Job Application

  • For self-employed individuals: Certificate of Employment or Business Permit
  • Diploma and Transcript of Records (TOR)
  • NC II or PRC License
  • Curriculum Vitae or Resume
  • Proof of Certificate of Insurance Coverage covering at least the benefits provided under Section 37-A of RA 8042 as amended;
  • Notarized Statement on how the workers secured the job
  • Photocopy of Employer’s Passport or valid ID 
  • Employer’s Contact Details

Phase 2

During this phase, the OFW needs to prove local labor law compliance by submitting the following documents:

Government Labor-Related Agencies

  • DMW/POEA eRegistration Account
  • Valid Medical Certificate, issued by DOH-accredited medical clinics
  • Medical Exam for OFWs
  • Pre-Employment Orientation Seminar Certificate (PEOS)
  • Pre-Departure Orientation Seminar Certificate (PDOS) issued by OWWA
  • POEA clearance
  • Proof of Certificate of Insurance Coverage

OEC Fees and Charges

Processing the OEC or BM Certificate isn’t exactly free. It comes with the following fees, so you will need to prepare some money to complete the process:

Direct Hires

For direct hires, the OFW will need to shoulder the full cost as follows:

  • POEA Processing Fee – Php 100.00 per e-receipt.
  • OWWA Membership Fee – USD 25.00 (or its peso equivalent ranging frm Php 1,000.00 to Php 1,500.00)
  • Pag-IBIG Contribution – minimum of Php 100.0 per month
  • PhilHealth Contribution – Php 2,400.00 per one-year coverage

Agency-Hired

Those who were hired through a recruitment agency won’t need to pay anything as the agency usually pays for it and charges the employer as follows: 

  • POEA Processing Fee – Php 200.00
  • OWWA Membership Fee – USD 25.00 (or its equivalent in Philippine peso)
  • PhilHealth-Medicare – Php 900.00 per one-year coverage

Note: For those who were hired via a recruitment agency, the agency may be allowed to charge a placement fee equivalent to the OFW’s one-month salary, except in countries that don’t allow fee collection from workers. In some cases, some agencies even collect much more than that, without issuing receipts.

Who can Apply for OEC?

All OFWs are required to apply for an OEC. As such, the following are the types of people who can process one:

  • Filipino workers who are directly hired by an overseas employer
  • OFWs who are hired through a recruitment agency
  • Individuals hired by the Government Placement Branch (GPB) unit of POEA

Where to Apply for OEC?

Filipino workers who intend to work abroad, especially the new ones, may process their OEC via the following channels:

  • For Walk-in Applications: Via POEA’s main office or at any of their regional offices
  • For Returning OFWs: Philippine Overseas Labor Offices (POLO) in the country of employment if they are still abroad; at Labor Assistance Counters in Manila, Cebu, or Mindanao airports for OFWs who have been in the Philippines for five days or less.
  • For both departing and returning OFWs: Online, by scheduling an appointment at the preferred venue via the Balik-Manggagawa Online Appointment System at www.bmonline.poea.gov.ph. 

How to Process an Overseas Employment Certificate (OEC) or Balik-Manggagawa Certificate

There are different processes of securing an OEC. The processes vary depending on whether you are agency-hired, government-hired, or directly hired, or if you are a returning OFW. Regardless, listed below are the steps you can follow when processing your OEC.

For Agency-Hired OFWs

If you are hired through a recruitment agency, the agency will take charge and help you process your papers and submit them to POEA. The process goes as follows:

  • Your recruitment agency will submit your papers to DMW/POEA and pay the fees required to process your OEC application.
  • The DMW/POEA will issue an e-receipt to confirm the payment of fees and this will serve as your travel exit clearance and guarantee that you are covered by the government’s protection and benefits.
  • The e-receipt issued by the Secretariat to your agency will serve as your OEC of sorts and earn you all the benefits of an OEC when you present it at the POEA Labor Assistance Center (LAC) and the Bureau of Immigration (BI) counter at the airport before departure.

For Government-Hired OFWs

OFWs who were hired by the POEA’s Government Placement Branch (GPB) unit are those who are considered government-hired. They are not required to pay placement fees, only the processing and all the other fees. For government-hired OFWs who wish to secure an OEC, here are the steps to follow:

  • Upon receipt of the notice of employment, the OFW must report for the pre-documentation briefing to the:

Recruitment and Documentation Division (RDD)

Government Placement Branch (GPB)

Ground Floor, Philippine Employment Administration (POEA)

Blas F. Ople Building, Ortigas Avenue corner EDSA

Mandaluyong City

Tel. No. 722-1175; 722-1144; 722-1155

  • Sign the employment offer. 
  • Undergo a medical examination at DoH-accredited medical clinics.
  • If the OFW is deemed medically fit, he/she will need to submit the documentary requirements for processing. If the OFW turns out to be medically unfit, the employment offer will be canceled.
  • Attend the Pre-Departure Orientation Seminar (PDOS) at the Government Placement Branch, 2nd floor.
  • Submit the required visa requirements along with the visa application form. 
  • Pay the necessary visa fee.
  • Upon the release of the visa, pay the following fees for the issuance of OEC (Overseas Employment Certificate):
    • PhilHealth contribution – Balik-Manggagawa Service Area
    • OWWA membership contribution – OWWA Satellite Office, 2nd Floor
    • POEA processing fee – Cash Division, 5th floor
    • Airfare – Travel Center, Balik-Manggagawa Service Area
  • Attend the pre-flight briefing conducted by the GPB Account Officer at the Government Placement Branch, Ground Floor
  • Wait for the release of the travel documents, including:
    • visa
    • passport
    • original employment contract
    • plane ticket

Direct Hires

Before they can leave the country, Filipino workers who are hired directly by foreign employers may secure an OEC by following these two-phase steps:

Phase 1: Philippine Overseas Employment Administration Clearance

  • Request an appointment for between 8:00 AM and 11:00 AM, Mondays to Fridays by sending an email request to the POEA Direct Hire Assistance Division (DHAD) at dhad_lbc@yahoo.com.
  • Print the appointment confirmation and visit the POEA Office on your preferred schedule.
  • Submit the requirements for your direct hire application.
  • Check the POEA website for the approved POEA clearance.

Phase 2: Overseas Employment Certificate

After the approval of your POEA Clearance, return to the POEA Office for the OEC application.

  • Request an appointment for OEC processing through dhad_lbc@yahoo.com. 
  • Wait for the appointment confirmation via email and have it printed out.
  • Go to the POEA Office on your appointment schedule and bring the printed appointment confirmation.
  • Secure a PDOS application and attend the two-hour seminar. 
  • Upon completion, get your PDOS Certificate and ensure that you keep multiple copies.
  • Submit the requirements for the OEC application.
  • Pay for the fees needed for OEC and wait for the receipt.

POEA Online Processing System for Balik-Manggagawa (POPS-BaM) 

Yet another way of acquiring an OEC is to go online via the new POEA Online Processing System for Balik-Manggagawa (POPS-BaM), formerly known as Balik-Manggagawa (BM) Online—a web-based facility designed to let OFWs apply for and access their OECs anytime, anywhere. 

To apply for an OEC via the POEA Online Processing System for Balik-Manggagawa (POPS-BaM), here are the steps to follow:

  • Visit the Balik-Manggagawa Online Processing System via the link: https://onlineservices.dmw.gov.ph/OnlineServices/Public/BMTransfer.aspx.

For new users: 

  • Register for the system by selecting “Let’s Go” under e-Registration. 
  • Click Register.
  • Click “I Accept the Terms of Use”.
  • Please read and accept the “Paalala” (Reminders) carefully.
  • Fill up the form with your personal email along with the following information:

  • Personal details
  • Experience
  • Education 
  • Latest resume/CV

  • Make sure the details are correct before clicking Yes.
  • Screenshot the Account Creation Result, then check your email for the temporary password.
  • Verify your account by logging into your email account and clicking the confirmation link.

Note: There are processing fees you’d need to settle to complete your application. 

For registered users:

  • Log-in as an Already Registered user.
    • Visit oec-eng.com/api/en/user/login 
    • Enter your OEC username and password.
    • Click “Log In.” 
    • Enter your last issued OEC number. 

If no record is found: Set an online appointment at the nearest POEA/POLO BM-OEC service office via the link: https://onlineservices.dmw.gov.ph//OnlineServices/POEAOnline.aspx.

  • On the day of your appointment, bring the following with you:
    • Appointment sheet (2 copies)
    • Employment contract (notarized)
    • Work visa (original plus 2 copies)
    • Philippine passport (original plus 2 copies)
    • US$25.00 OWWA membership fee receipt

If a record is found: Update your Personal Data, Contract Particulars, and Beneficiaries.

  • Click Acquire OEC or Exemption for online assessment. 
  • Enter flight date. 
  • Confirm if the OFW is returning to the same employer and jobsite.
  • You will be redirected to the Appointment Page. 
  • Select your preferred POEA office and schedule for the processing of the OEC and the payment.

How to Apply for OEC Exemption

For some OFWs, it is possible to apply for OEC exemption—and proceed to the airport without getting an OEC. The exemption applies to OFWs who:

  • Have an existing employment visa or work spermit
  • Have served or are still serving their employment contract 
  • Are returning to the same employer, and same job site, and are recorded in the POEA database
  • Are hired by the POEA Government Placement Branch (GPB) provided that the conditions are met

In applying for the exemption, simply follow the steps below:

  • Log in to POEA online portal at https://onlineservices.dmw.gov.ph//OnlineServices/POEAOnline.aspx.
  • Click My Contracts on your top right-hand side of the page to see if your old records have already been matched to your POPS-BaM account.
  • If your old record is already present on your account, go back to your Dashboard.
  • Click Balik-Manggagawa, then click Next.
  • Enter your Return Flight Date, then click NEXT
  • If you are a returning BM, you will be asked if you are returning to the
    • same employer
    • same jobsite, and 
    • same position
  • Read the message carefully, then click your response to proceed.
    • Click Yes if details are the same based on your latest visa. 
    • Otherwise, click No, then wait to be redirected to the online appointment page. 
  • Update your personal information as needed, then click Submit.
  • Click “Print OEC.”

How to Transfer previous BM Record 

  • Go to https://onlineservices.dmw.gov.ph//OnlineServices/POEAOnline.aspx.
  • On POEA Help Desk, click Transfer Old BM Records.
  • Input your information from the old BM System. 
  • Click “Find Record.”
  • Enter your eRegistration Number (can be found above the name in the POPS-BaM Account) 
  • Click “Transfer Record.”
  • Read the content on the confirmation box, then click Yes.

Important Reminders

  • The Overseas Employment Certificate (OEC) is also known as the Balik-Manggagawa (BM) Certificate.
  • OEC serves as an OFW’s exit clearance proving that he/she is legally employed.
  • It is a mandatory document required at the airport and the immigration office.
  • There are multiple ways of applying for an OEC and it varies depending on whether the OFW is agency-hired, direct-hired, or government-hired.
  • OECs are only valid for a single-exit within a 60-day period.
  • OECs with a validity of one day are also available at the Labor Assistance Counter (LAC) in NAIA, Cebu-Mactan, or Davao International Airports.
  • Returning OFWs may skip the process of getting an OEC by applying for an OEC exemption online.
  • Only one (1) POEA Online Processing System for Balik-Manggagawa (POPS-BaM) eRegistration account is allowed per OFW.
  • Submitted information such as: Name, Gender, Birthdate, and Email Address cannot be manually changed/ corrected/edited.
  • Request to correct any critical personal information shall be done by filing an electronic ticket under the POEA Help Desk accessible at onlineservices.poea.gov.ph.
  • You will need to set up an appointment to visit the POEA office if you are a returning OFW with previous record but with changes on either the company name or the country of work.

Frequently Asked Questions (FAQs)

For more information about securing an Overseas Employment Certificate (OEC) for OFWs, we rounded up the most common questions and answers to help you out.

1. I forgot my POPS-BaM account password. Can I still retrieve it?

Yes. The account can be retrieved by following these steps:

  • Visit https://onlineservices.dmw.gov.ph//OnlineServices/POEAOnline.aspx.
  • On e-Registration, click “Let’s Go.”
  • Click Next.
  • Click “Account Recovery.”
  • Enter your registered email address then click Next.
  • Enter data needed then click Next. 
  • Check your email, then copy the emailed temporary  password, then click “Click Here”. 
  • Set your desired password when prompted.

2. Who are considered as Balik-Manggagawa?

POEA defined the Balik-Manggagawa (BM) workers as either of the following:

  • Worker-on-Leave

These are workers who are on vacation, but are still under an existing contract. This BM is returning to the same employer for the remaining portion of the contract.

  • Rehire 

These refers to OFWs whose contract was completed but was rehired by the same employer.

  • POLO-Registered Worker

These BMs refer to those whose contract was not processed by POEA, but is verified by POLO and is a worker on leave or a rehire.

3.  What are the fees to be paid?

When processing an OEC, these are the things that you will be spending for:

  • POEA processing fee – Php100.00
  • OWWA membership fee – US$25.00 or its peso equivalent (valid for two-year OWWA membership)
  • PhilHealth – Php 900.00 (good for 1 year coverage)
  • Pag-Ibig membership – Php 100 (minimum per month)

4. What is the validity period of the Overseas Employment Certificate (OEC)?

The Overseas Employment Certificate (OEC) is only valid for single use within a maximum period of 60 days. For OECs secured from the Labor Assistance Counter (LAC) in NAIA, Cebu-Mactan, or Davao International Airports, the validity is only for one day.

5. What if I lost my Overseas Employment Certificate (OEC)?

For OFW with POPS-BaM accounts who lost their OEC, they can simply check their online account and reprint it. If they can’t, then they will have to go to the nearest POEA office to submit an Affidavit of Loss and get a travel exit clearance. Unfortunately, a lost OEC means they can no longer enjoy the exemption for a travel tax.

6. I wasn’t able to leave the country before my OEC expired. What should I do?

That’s okay. You may simply get it replaced by submitting your old one and paying a fee of Php 100.00.

7. Who can get an Overseas Employment Certificate exemption?

An OEC exemption is granted to a Balik-Manggagawa (BM) worker who satisfies any of the following conditions:

  • Has an employment visa/work permit
  • Has served or is serving towards the completion of his/her employment contract
  • Returning to the same employer
  • Returning to the same job site
  • Recorded in the POEA Database

8.   What circumstances will disqualify an OFW from an OEC exemption?

A BM worker may not get an OEC exemption request granted if he/she is:

  • Returning to a different employer and/or jobsite
  • Watchlisted worker and/or OFW with a watchlisted employer
  • Going to a non-compliant or restricted country
  • No POEA records or with record discrepancy
  • Undocumented Workers (i.e., Tourist to OFW, Dependent on OFW, Student to OFW, etc.)
  • Shifting from being a sea-based to being a land-based OFW

Summary

All OFWs and aspiring OFWs who are planning to work abroad are required to secure an Overseas Employment Certificate (OEC) or Balik-Manggagawa (BM) certificate from the Department of Migrant Workers (DMW), formerly known as the Philippine Overseas Employment Administration (POEA). An OEC is a mandatory document that serves as the exit clearance for OFWs, as it proves that the OFW has legally acquired the job and that he or she has met all the requirements of the job. Not only that, the OEC is also an OFWs passport to free terminal fee and travel tax at the airport. 

An OEC is also fairly easy to secure with all the different options of doing so, depending upon whether the OFW was agency-, direct-, or government-hired. There’s also the new POEA Online Processing System for Balik-Manggagawa (POPS-BaM) eRegistration which enables OFWs to register, apply, and keep their OEC. There’s also the option to visit any POEA offices or the nearest POLO-OWWA offices, if you are abroad.

Not all Balik-Manggagawa OFWs are required to secure an OEC. Some may apply for an OEC exemption, if they meet the right conditions. In case they don’t, it’s easy enough to secure an OEC, though it’s only valid for single use within a maximum of 60 days. In any case, an OEC is a pretty important document that OFWs need to present at the airport and to the immigration officer. With an OEC, OFWs can enjoy a hassle-free travel experience and can be assured that they are meeting all the legal requirements of their job.

Contact Information

In case you have other concerns or inquiries, you may also reach out to POEA via the following contact information:

Philippine Overseas Employment Administration (POEA)

Office Address: Blas F. Ople Building, Ortigas Avenue corner EDSA, Mandaluyong City

Hotlines: 8722-11-44, 8722-11-55

Email Address: info@poea.gov.ph

Website: https://dmw.gov.ph

list of owwa wap welfare assitance programs for ofws and dependents

List of OWWA Welfare Assistance Programs (WAP)

The OWWA Welfare Assistance Program (WAP) is just one of the many programs that the Overseas Workers Welfare Administration (OWWA) has in place in an effort to carry out its mandate to serve and protect overseas Filipino workers (OFWs) and their families worldwide. It is a financial assistance program designed to extend support to both active and inactive OWWA members and their families in times of need. 

Also Read: What are the OWWA Social Benefits?

The OWWA Welfare Assistance Program (WAP) is designed to extend the OWWA benefits to OWWA members, active or otherwise, who are yet to be eligible for regular OWWA programs and services. It seeks to offer relief and support in times of financial difficulties or crises. The support comes in various forms—from cash aid during calamities to financial support in cases of death, disability, sickness, accidental or crime-induced injury, and displacement due to economic, political, health crises, and bankruptcy.

What is the Welfare Assistance Program?

WAP stands for Welfare Assistance Program—a financial assistance program initiated by OWWA to extend their support to all OWWA members and/or their families. It is particularly designed to support those OWWA or former OWWA members who are not eligible under any of the regular and special OWWA social benefit programs and services. 

OWWA WAP offers benefits in the form of cash relief assistance to OWWA members who find themselves facing difficulties caused by unfortunate circumstances like calamity, death, disability, sickness, accidental or crime-induced injury, and displacement due to economic, political, health crises, and bankruptcy when they are not yet covered by any of the regular and special programs implemented by the Secretariat.

List of OWWA Welfare Assistance Programs (WAP)

The OWWA Welfare Assistance Program (WAP) comes in various forms, including:

Calamity assistance 

The OWWA Calamity Assistance benefit offered under the Welfare Assistance Program (WAP) is primarily a cash assistance program. It was meant to help active and inactive OWWA member OFWs and their families who were affected by either natural disasters (typhoons and earthquakes) or human-made disasters.

Under the WAP’s Calamity Assistance Program, OFWs who are inactive or active OWWA members during a natural calamity like volcanic eruptions, earthquakes, or typhoons are eligible for cash aid amounting to Php 500.00 if you’re inactive and Php 1,000.00 if you’re active. The same program also offers Php 1,500.00 (for inactive OWWA members) to Php 3,000.00 (for active OWWA members) to those affected by human-made disasters such as chemical spills.

Bereavement assistance

Under the OWWA Welfare Assistance Program (WAP), bereaved family members who are qualified dependents of an OFW who passed away can claim cash aids as their Bereavement Assistance benefit.

The Bereavement Assistance benefit offers cash assistance to active and inactive OWWA member OFWs who are not eligible under the Death and Burial Social Benefits. The one-time cash aid given under the Bereavement Assistance Program amounts to Php 20,000.00 and is meant to cover the funeral expenses and income loss.

Disability assistance 

OWWA also offers support to active or inactive OWWA members who were victims of crimes or accidents under the OWWA WAP Disability Assistance Program. 

The program offers cash aid to qualified dependents of OFWs who are unable to work after sustaining significant partial or permanent injuries due to crimes or accidents during the course of their employment. It offers financial assistance ranging from Php 2,500.00 to Php 25,000.00 for partial or temporary injuries. For permanent injuries, the injured OFW may claim cash aid amounting anywhere from Php 50,000.00 to Php 100,000.00.

Medical assistance 

The OWWA Medical Assistance is yet another benefit offered under the Welfare Assistance Program (WAP). This is a separate program offered to OWWA member OFWs who are suffering from illnesses or from an injury sustained due to a crime or an accident and are not covered by the OWWA Supplementary Medical Assistance or MedPlus through PhilHealth. The program also offers support in the form of a one-time cash grant to help cover expenses related to other medical conditions that the MEDplus does not cover.

Note that there is no specific amount awarded via this grant as it varies on a case-to-case basis. As such, it is not advisable for OFWs to consider this as a potential replacement for health insurance. After all, the benefit offered by this Medical Assistance Program is only valid for one application.

Relief assistance 

The OWWA Relief Assistance Program offers cash aid to OWWA member OFWs who are displaced, distressed, or laid-off due to economic, political, health crises, bankruptcy, and other related conditions. The cash assistance is available to both inactive and active OWWA members, but just like the Medical Assistance benefit, the amount of the cash grant given for relief assistance is not fixed and may vary from beneficiary to beneficiary.

Applying for the Welfare Assistance Program (WAP)

Availing the OWWA Welfare Assistance Program (WAP) benefits not only helps you make the most out of your OWWA membership, but it also serves as your anchor to tide you over the most difficult of times regardless of the status of your OWWA membership. To learn how, we listed everything you need to know to apply for the program.

Qualifications

The benefits offered by the OWWA Welfare Assistance Program (WAP) are available to: 

  • Active or inactive OWWA member OFWs; or 
  • Qualified OFW dependents  

Requirements

When applying for any of the programs offered under the OWWA Welfare Assistance Program (WAP), interested availees must prepare the following documentary requirements:

Calamity Assistance

  • At least two (2) valid government or company-issued IDs of OFW or Claimant
  • Authorization Letter, along with the ID of OFW, if claimant is not the OFW
  • Barangay Certificate as resident of disaster / emergency affected community
  • If victim of fire incident, secure Certification

Note: Calamity Assistance can be claimed by OFW members who are living in areas where the Local Government Unit (LGUs) or the Office of the President declared a state of calamity.

Bereavement Assistance

  • At least two (2) valid government or company-issued IDs of Claimant
  • Proof of relationship with OFW
    • Marriage Contract
    • Birth Certificate
  • Death Certificate
  • Joint Affidavit of two (2) disinterested persons who witnessed the administration of burial rites

Disability Assistance

  • At least two (2) valid government or company-issued IDs of Claimant
  • Medical Certificate or Examination Procedure Result
  • Accident or Police Report
  • Special Power of Attorney (SPA), if the claimant is not the OFW

Medical Assistance

  • At least two (2) valid government or company-issued IDs of OFW or Claimant
  • Authorization Letter along with the ID of the OFW, if the claimant is not the OFW
  • Original Medical Certificate or Medical Abstract with the PTR No. of Attending Physician

Relief Assistance

  • At least two (2) valid government or company-issued IDs of OFW or Claimant
  • Authorization Letter along with the ID of the OFW, if the claimant is not the OFW
  • Proof of Displacement
    • Termination of Contract
    • Working Visa
  • Certification from OWWA-POLO of OFWs’ job sites

Procedures

Applying for the OWWA Welfare Assistance Program (WAP) can be done whether you are in or out of the country. You simply need to go to either the nearest OWWA Regional Welfare Office (RWO) if you’re currently in the country or to the nearest Philippine Overseas Labor Office (POLO) if you are still abroad. Whether it’s the RWO or the POLO, visiting these offices and following the procedures below will help you claim the benefits of the program. 

  • Secure an appointment to visit the OWWA Regional Welfare Office (RWO) or Philippine Overseas Labor Office (POLO) that covers the permanent address or workplace of the OFW. 
  • Visit the selected RWO or POLO office.
  • Get a priority number or ticket and wait for your turn to be accommodated.
  • Present OFW ID or information to the Membership Verification Desk, based on status of membership and wait for the verification process to be completed.
  • Secure an application form and the checklist of requirements that you will need to submit
  • Submit the duly-accomplished claim form and all the required documents for validation or evaluation of the application.
  • Wait for the application to be processed and approved.
  • For approved applications, present the claim stub and claim the financial assistance through check or cash pay-out.

Important Reminders

For those who are interested in the OWWA WAP programs and benefits, here are a few things worth remembering:

  • The benefits offered under the OWWA Welfare Assistance Program (WAP) are not loans so there is no need to worry about repayment later on. 
  • Most of the cash grants offered under the WAP are given as a one-time cash aid to OFWs and their representative claimants.
  • Valid IDs and active bank accounts are required to avail of most of the benefits offered under the program.
  • If OWWA distributes the financial assistance in cash, then a bank account will not be required.
  • The signatures on the OFW’s valid IDs, passport, and authorization letter must be identical.
  • Like any other OWWA programs, application for the program benefits under WAP can be done either through their website, or by visiting the nearest OWWA or POLO Offices. 
  • The payout for the grants are often scheduled for claiming at another date after OWWA conducted a thorough evaluation and approval of the submitted applications.
  • For the Calamity Assistance, OWWA usually releases a list of severely affected municipalities where the application for calamity assistance is available.

Frequently Asked Questions (FAQs)

For the common questions and answers related to the OWWA WAP, 

1. What is OWWA WAP?

WAP stands for the OWWA Welfare Assistance Program. This is one of the programs initiated by OWWA in an attempt to extend their support to OFWs and qualified dependents of active and inactive OFW members who are not yet or no longer qualified for both the regular and special OWWA programs. 

2. What are the programs offered under the OWWA WAP?

Under the OWWA Welfare Assistance Program (WAP), OFWs and their qualified dependents or family members may avail financial assistance in times of need. The financial assistance are offered as:

  • Calamity Assistance
  • Bereavement Assistance
  • Disability Assistance
  • Medical Assistance
  • Relief Assistance

3. Who are qualified to avail of the benefits of the OWWA Welfare Assistance Program (WAP)?

Active and inactive OWWA member OFWs who are facing difficulties caused by unfortunate circumstances like calamity, death, disability, sickness, accidental or crime-induced injury, and displacement due to economic, political, health crises, and bankruptcy and are not yet covered by any of the regular and special programs implemented by the Secretariat may be eligible for the program. Their dependents or authorized representatives may also apply on behalf of the OFW as long as they bring the required documentation.

4. Can I apply as an authorized representative for more than one OFW member?

No. If an OFW claimant applies for the WAP benefits, they can only apply for themselves. If it is an authorized representative applying on behalf of the OWWA member OFW, he/she may only apply for the WAP benefits on behalf of one (1) OFW.

5. Am I guaranteed to receive assistance from any of the programs under WAP upon submission of my application?

No, applications for WAP benefits are not guaranteed. Just like any other OWWA programs, submitting an application does not guarantee approval. All WAP applications are subject to review and assessment by OWWA and the other concerned agencies due to the program’s limited budget.

6. How will I know if I am accepted as a WAP beneficiary?

WAP claimants may track the status of their application through the reference or serial number issued to them via call, text, or email from authorized DOLE or OWWA representatives.

7. How to set up an appointment with OWWA? 

Applying for any of the OWWA programs typically merit a trip or two to the OWWA or POLO Offices. Thus, it is important to schedule an appointment to ensure that your trip won’t be wasted and you will be accommodated at the OWWA or POLO office. To learn how to schedule an appointment with OWWA either via the website, via email, or via call or text, simply follow these steps:

Via the OWWA Website

  • Open the appointment booking page.
  • Click Next then choose the preferred OWWA office and Workers Assistance as the program type.
  • Choose your preferred date and time.
  • Fill in all of your personal information.
  • Verify the date and time of your appointment.
  • On the day of your appointment, visit the preferred OWWA office, then wait for your turn at the queue as you enter.
  • Take your completed documents to the designated OWWA counter.

Via Email

  • Send your full name, address, phone number, and the service you’re considering to your preferred OWWA Office via email.
  • Wait for the confirmation of your appointment.
  • On the day of your appointment, visit the preferred OWWA office, then wait for your turn at the queue as you enter.
  • Take your completed documents to the designated OWWA counter.

Via Call/Text

  • Make an appointment by calling or texting the preferred OWWA Office.
  • Confirm your appointment with the OWWA office before going.

8. What is POLO-OWWA?

POLO refers to the Philippine Overseas Labor Office. The POLO-OWWA office is a dedicated office stationed in various parts of the world where you can inquire and avail of the OWWA programs and benefits while working overseas.

Contact Information

In case you have inquiries or concerns regarding the Welfare Assistance Program, you may try contacting OWWA via the following channels:

OWWA Cares

OWWA Cares Hotline: 1348 (for Metro Manila), (02) 1348 for outside Metro Manila, 0632-1348 for those overseas / international calls

If you are in the Philippines, you may also reach out to the OWWA Main Office via the following contact information:

Overseas Workers Welfare Association (OWWA)

Office Address: F.B. Harrison St, Pasay, Metro Manila

Tel. No.: 8891-7601 to 24

OWWA hotline number: 1348, (02) 1348 (Regional), (+632) 1348 (International) 

OWWA Email Address: owwacares@owwa.gov.ph, commandcenter@dole.gov.ph

OWWA Facebook page: https://web.facebook.com/OWWAofficial

OWWA Website: https://owwa.gov.ph/

Summary

Knowing about the different programs offered by OWWA is quite helpful for OFWs who wish to make the most out of their membership. After all, most of OWWA’s programs were designed to help the government serve and protect the OFWs and their families. 

The Welfare Assistance Program (WAP) is just another one of the many programs offered by OWWA to their OFW members. Despite the similarities with other OWWA offerings, the WAP is, in fact, a special OWWA program. Not only does it offer numerous other programs under it, but it also extends the benefit to both active and inactive OWWA members and their families. Though applications for any of the assistance offered by WAP are not automatically guaranteed, it is possible to apply for any of the programs and receive a one-time cash aid from any of the benefits offered under the program.

As such, it is important to keep the OWWA membership active to guarantee yourself the financial assistance you are entitled to. Don’t forget to maximize the OWWA services so you can also apply and receive the maximum benefits offered by the Secretariat, as any kind of assistance is helpful in times of need.

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