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What is TESDA? Technical Education And Skills Development Authority

In line with the increasing demand for developing human resources in the country, the Philippine government and former President Fidel V. Ramos, in 1994, signed into law the Republic Act No. 7796 or the “Technical Education and Skills Development Act of 1994.” The law integrated and merged into one agency the functions of the National Manpower and Youth Council (NMYC) of the Department of Labor and Employment (DOLE), the Bureau of Technical and Vocational Education (BTVE) of the Department of Education, formerly Department of Education, Culture and Sports (DECS), and the Apprenticeship Program of the Bureau of Local Employment (BLE) of DOLE, giving birth to the Technical Education and Skills Development Authority (TESDA) as we know it today.

Since it launched, TESDA has been mobilizing both the public and private sector, encouraging the participation of the labor industry, local government units, and technical-vocational institutions in the skills development field to develop the state of Philippine education and manpower development. If you are interested in learning more, this article looked into TESDA as a government agency, along with its functions, purposes, benefits, and program and service offerings to the Filipino masses.

Table of Contents

What is TESDA?

Technical Education and Skills Development Authority (TESDA) is an agency launched as a manifestation of the government’s attempt to be ‘the transformational leader in the technical education and skills development of the Filipino workforce.’ Its mandate has always been to manage, supervise, and implement plans for manpower and skills development, set up skill standards, oversee skill tests and assessments, and coordinate technical-vocational educational programs and resource allocation.

Technical-vocational education has an extremely long history, dating back to 1927, when the Vocational Act of 1927 (Commonwealth Act No. 3377) was introduced. Subsequent laws created trade and agricultural schools leading to the establishment of the tech-voc schools and the Bureau of Vocational Education in 1963. Later on, the Manpower Development Council (MDC) was created then replaced with the National Manpower and Youth Council (NMYC). The government also later created the Bureau of Technical and Vocational Education (BTVE) and merged it with NMYC, forming what we now know as TESDA.

Vision

To be the transformational leader in technical education and skills development of the Filipino workforce, this is what TESDA’s vision has been about all along.

Mission

As an agency, TESDA’s mission has, and will always be, to ensure that Filipino workers have access to technical education and skills development by setting the direction and relevant standards and certification systems and implementing programs towards this goal.

Values Statement

In carrying out its mandate, TESDA believes in the value of demonstrated competence, institutional integrity, personal commitment, culture of innovativeness, and a deep sense of nationalism.

Quality Policy

TESDA continually develops and improves, gauging the quality of the services they offer by the satisfaction of their customer. To ensure that improvement is always the name of the game for TESDA, they continuously practice strategic decisions, effectiveness, responsiveness, value added performance, integrity, citizen focus, and efficiency.

To date, TESDA continues to keep up with its multi-pronged mission which involves the formulation of strategies, policies, and program directions geared toward the national development of the technical-vocational education and training (TVET) system and manpower in both public and private areas and institutions in the country.

Purpose of TESDA

TESDA’s primary initiative and purpose involves the establishment of a comprehensive development plan to avoid skill development program duplication in accordance with the National Technical Education and Skills Development Plan.

In addition, TESDA’s establishment is meant to achieve the following purposes:

Integration, coordination, and monitoring of skills development programs;
Restructuring efforts to promote and develop middle-level manpower;
Approval of skills standards and tests;
Development of an accreditation system for institutions involved in manpower development;
Funding programs and projects for technical education and skills development (TESD); and
Offering assistance to trainers of TESD training programs.

Functions and Responsibilities

To achieve the purpose by which the establishment of TESDA as an agency is based, the agency

Formulate a skills development plan
Involve industry/employers in skills training
Reform the apprenticeship program
Devolve training functions to local governments
Develop and administer training incentives
Organize skills competitions
Manage skills development funds

Benefits from TESDA Establishment

Other than being the governing body in charge of establishing and providing policies, promulgating applicable standards, and conducting programs aimed at ensuring the quality and accessibility of technical education, skills development, and certification, some other benefits that the Filipinos can get from TESDA include:

Learning a variety of skills for little to no cost
The option of studying at the learner’s pace and comfort.
Reduction of your learning costs and other relevant expenses
The option to study in a stress-free environment.
Self-discipline can be improved.
Getting a National Certificate (NC) from TESDA Assessments—a guarantee that the graduate has successfully completed quality education which means:
- Acquiring proper knowledge and firsthand experience in doing the task
- Having undergone a series of practical and hands-on demonstrations
- Actual interactions with people in the field
- Acquiring the values to complement the skills needed for the projects

TESDA Program Offerings

Since it launched, TESDA has set up various program offerings that interested applicants can look into and take advantage of. These programs are all geared towards the improvement of technical skills and its service delivery so that it may reach the intended target—the Filipino students and workforce—wherever they may be.

Such programs include:

Technical-Vocational Education and Training (TVET) Programs

TESDA’s Technical-Vocational Education and Training (TVET) Programs were launched in an effort to provide equitable access to quality TESD education and direct training provisions. Under the program, TESDA offers their target clientele—high school graduates, secondary school dropouts, college graduates and undergraduates, those who are unemployed but actively looking for work, Overseas Filipino Workers (OFWs), returning OFWs looking to stay in the country for good, and those who are currently employed but are looking to upskill—the chance to get the training they need to develop further in their chosen fields.

TVET is classified into two main systems:

Formal system

The formal system is a six-month to three-year post-secondary education delivered through private and public technical-vocational schools. Under this system, student trainees can get certificates in their specialized fields.

Non-formal system

Under the non-formal system, a special group of TESDA clientele—including those seeking employment in the government, special-interest organizations, services and salesmanship, farming, and forestry and fishing—gets access to various short-term programs that lasts for only up to six months.

These TESD programs are carried out in 57 TESDA-administered schools—19 agricultural schools, 7 fishery schools, and 31 trade schools—and in TESDA Technology Institutes (TTI)—125 schools, regional, provincial and specialized training centers—delivered in four different training modes:

School-based

TESD programs are delivered formally via TVET schools in various duration, from six months to at least a year, but not exceeding three years.

Centre-based

Short non-formal TESD training programs are also offered in TESDA Regional and Provincial Training Centers.

Community-based

Some training programs are specifically designed to carry out community-based skills training to facilitate self-employment.

Enterprise-based

Some TESD programs are carried out with emphasis on actual enterprise-based training via apprenticeship, learnership, and dual training within the firms or industries.

In view of the need for equitable access to tech-voc programs, TESDA also created specialized training centers to serve as venues for training schemes and activities.

Some of the specialized training centers established by TESDA include:

TESDA Women’s Center (TWC)

TESDA Women’s Center (TWC) is a center established with the grant from the Japanese government in an effort to help women through training, entrepreneurship development, gender sensitive policies, programs and projects, and research and advocacy.

Language Skills Institute (LSI)

Language Skills Institute (LSI) is TESDA’s facility for language programs for workers to work overseas. To date, there are 35 LSIs in the country, reserved for training on workplace communication. These LSI offers various language courses, including English, Korean, Mandarin, Japanese and Spanish.

Korea-Philippines IT Training Centers

Korea-Philippines IT Training Centers (KPITTC) are established from grants from the government of the Republic of Korea. These centers are located at the Polytechnic University in Novaliches and Quezon City and at the Regional Skills Development Centers in Guiguinto, Bulacan and Tibungco, Davao City, respectively.

Competency Standards Development

Competency Standards Development is yet another TESDA program specifically established to set up acceptable standards for work-performance of mid-level skilled workers. The program is carried out in the form of units of competency with packaged qualification standards aligned with the Philippine TVET Qualifications Framework (PTQF) per critical job and occupation in the priority industry sectors.

These competency standards and qualifications, when combined with training standards and assessment arrangements make up the national training regulations (TRs)—the basis for registration and delivery of TVET programs, competency assessments, and curricula certification and development for specific qualifications.

Promulgated Training Regulations (TR)

Training Regulations (TRs) are the basis by which competency-based curriculum and instructional materials and competency assessment tools are developed. It defines the competency standards and national qualifications and how such qualifications can be gained, assessed and be recognized.

Competency Assessment and Certification

TESDA carries out the assessment and certification of the competencies of mid-level skilled workers through the Philippine TVET Competency Assessment and Certification System (PTCACS). The assessment process defines the standards by which the graduates or workers can perform according to the workplace standards and provides certifications regarding the productivity and quality and global competitiveness of the workers.

TESDA also keeps a Registry of Certified Workers for certain occupations nationwide and maintains accredited assessment centers complete with competency assessors who conduct the assessment processes for persons applying for certification.

Program Registration and Accreditation

Program registration in Unified TVET Program Registration and Accreditation System (UTPRAS) is the mandatory registration of Technical Vocational Education and Training (TVET) programs meant to ensures compliance of Technical Vocational Institutions (TVIs) with the minimum requirements as prescribed by the TRs. This includes compliance to the standards of curricular programs, faculty and staff qualifications, physical sites and facilities, tools, equipment, supplies and materials and other requirements prior to the issuance of the permit to offer said technical-vocational courses. Once the TVI is deemed compliant after the audit, the institution will receive a Certificate of Program Registration (CoPR) and the accredited program will be included in the TESDA Compendium of Registered Programs.

National TESD Plan

Under TESDA’s National TESD Plan, TESDA is mandated to create a six-year plan to guide the government, industry, academe, local and international organizations, students, and the public in the development of mid-level workforce.

TESDA Course Offerings

As the prime agency in-charge of technical resource allocation and manpower development, TESDA offers the following program offerings:

Digital Courses
Automotive Courses
Business and Management Courses
Driving Courses
Hotel-Restaurant-Culinary and Food Management Courses
Advance Eskrima Language Courses
Aircraft, and Aviation Courses
Cosmetology and Beauty Care Courses
Electronics and Electrical Courses
Caregiver Courses, Computer Related and Software Development Course
Building Construction and Welding Courses
Call Center and Contact Center Services Courses
Dental Technology Courses
Entrepreneurship
Management Courses
Health Care and Medical Related Courses
Heavy Equipment Operation Courses
Household Services, and Housekeeping Courses
Industrial and Manufacturing Courses
Refrigeration and Air Conditioning
Trainer Qualification Courses

Other than the courses, TESDA also offers technical education and skills development, conducts skill assessments, grants National Certificate (NC) and Certificate of Competency (COC) Certifications, and reforms industry-based training programs to include apprenticeship, dual training system, and other similar schemes.

TESDA Online Program (TOP)

TESDA Online Program (TOP) is yet another initiative meant to widen the scope and improve the efficiency of the service delivery capabilities of the agency. This web-based platform was designed to offer free Massive Open Online Courses (MOOCs) for the technical education and skills development of Filipino workers with the help of information and communication technologies.

Some tech-voc fields offered under the TESDA Online Program (TOP) include:

Agriculture
Construction
Electrical & Electronics
21st Century Skills
Tourism
TVET
Entrepreneurship
Human Health / Health Care
ICT
Automotive
Maritime
HVAC
Process Food and Beverages
Social, Community Development and Others

TESDA Scholarship and Student Assistance Programs

TESDA also offers direct financial assistance programs to deserving TVET enrollees to address equity and access to their educational programs across all regions in the country.

Some of the currently available scholarship programs include the following:

Universal Access To Tertiary Education

Thanks to the Republic Act 10931 or the Universal Access to Quality Tertiary Education Act (UAQTEA), students can enjoy free tuition and other fees in all state universities and colleges (SUCs), and local universities and colleges (LUCs) in the Philippines. For TESDA student grantees, this include free competency assessments, allowances, and toolkits so long as the availees meet the standards stated in the TRs.

Private Education Student Financial Assistance (PESFA)

The Private Education Student Financial Assistance (PESFA) is one of the key programs of TESDA established through Republic Act No. 8545 or the Expanded Government Assistance to Students and Teachers in Private Education (GASTPE) Act. The program offers assistance in the form of educational grants to incoming college freshmen in selected degree and non-degree courses with in-demand jobs in the labor market.

Special Training for Employment Program (STEP)

The Special Training for Employment Program (STEP) is a community-based tech-voc specialty training program offered by TESDA since 2014. It was meant to provide short-term or modular skills and training programs to promote employment and entrepreneurship to beneficiaries at the grassroots.

Under the program, public and private tech-voc providers, local government training centers, and TESDA Technology Institutions (TTIs) offer free training and assessments, starter tool kits, and training allowances to help workers in the barangays and communities become more employable and productive.

Training for Work Scholarship Program (TWSP)

Yet another TESDA program developed and launched in 2006 is the Training for Work Scholarship Program (TWSP). It was designed to address the country’s problems on ‘job-skill mismatch’ as well as fulfill the labor force requirement due to critical skills shortage by providing the necessary interventions.

Under the program, learners can get quality, efficient, and relevant training in highly critical skills that meet the job requirements in priority sectors. The program also offers incentives, free training and assessment, and direct access to existing jobs for immediate employment, both locally and abroad.

Some sectors that are in dire need of highly skilled talents include business process outsourcing (BPO), metals and engineering, and construction and tourism, among others.

Video: TESDA Through the Years

After over 20 years since it launched, TESDA remains steadfast in its desire to upgrade the quality of tech-voc education in the country. Not only that, the agency has continuously improved and designed systems and programs to help carry out their mandate to support the tech-voc and human resources development in the country and address any form of shortage in terms of technical skills, particularly in priority sectors. To share what TESDA has been up to throught he years, here’s a short video highlighting the best efforts of the agency. Please watch:

If you wish to hear more about how helpful TESDA programs can be,you may actually hear about them from those who enjoyed them, straight from the horse’s mouth, so to speak. Watch this video:

To register for an account via TESDA Online Program (TOP) and enjoy the benefits, then this is the video for you.

Frequently Asked Questions (FAQs)

Here are some of the most common FAQs about TESDA—the prime government agency in charge of technical-vocational and manpower development in the country:

1. What is TESDA?

TESDA stands for Technical Education and Skills Development Authority, the primary governing body set up by the Philippine government to develop manpower and skills plans, establish standards for skill assessments and tests, and create and implement policy directions and guidelines for resource allocations to both private and public TVET institutions.

2. What are the benefits of TESDA?

TESDA establishes, provides, creates, and implements tech-voc policies and assessments according to the shared standards created by the agency to ensure the quality and accessibility of technical education, skills development, and certifications.

3. Who is qualified for TESDA?

Individuals and OFWs who are at least 18 years old, has completed high school or ALS, and has completed all the pre-training evaluation are entitled to TESDA Programs and Scholarships.

4. Is TESDA free?

The Technical Education and Skills Development Authority’s (TESDA) technical vocational education and training (TVET) programs are now available for free at all state-run technical-vocational institutions (STVIs). Those run in private institutions usually come with grants and assistance in the form of allowances.

5. Is it possible for me to apply for several TESDA courses at the same time?

It is, but it’s best for student grantees to take one and complete it first before enrolling in another. This way, they can focus and learn everything they need to learn well.

6. Are OWWA and TESDA connected?

No. The Overseas Workers Welfare Administration (OWWA) and the Technical Education and Skills Development Authority (TESDA) are two different government agencies with different purposes and mandates. They do, however, collaborate on certain projects, involving skill training and tech-voc education for OFWs and returning OFWs.

7. Is TESDA available to OFWs for free?

Yes. Thanks to the provisions of UAQTEA, returning OFWs may take advantage of free training offered by the TESDA via public and government-led institutions or by registering online or through the agency’s mobile app.

8. Does TESDA give allowance?

Yes. According to the New Normal Scholarship Guidelines, all enrolled TESDA students, are entitled to a daily allowance or Training Support Fund (TSF) amounting to Php 160.00. According to the TESDA Circulars, the TSF can be paid in various ways.

9. Is it possible for me to get a job after TESDA?

TESDA graduates can get a National Certificate (NC) and a Certificate of Competency (COC) may apply for work at any local businesses. If they already have a lot of work experiences, they can apply directly to POEA-accredited manpower agencies and work abroad as a skilled worker.

10. How can I get an assessment and certification from TESDA?

The TESDA Training Regulations (TRs) sets the basic minimum requirements by which the evaluation and certification for all TESDA graduates are tested against. It serves as the starting point for all abilities and certifications of students, workers, and those who wishes to know their degree of qualification across all sectors.

11. Is TESDA assessment free?

No. There is an associated assessment fee depending on the TESDA program. Some scholarship programs make it possible to get the assessment for free, but the costs for assessments is determined by a list of fees established by the TESDA Board and approved by the National Economic Development Authority (NEDA).

12. How to apply for TESDA scholarship?

To apply for a TESDA scholarship, you may go online to follow these steps:

Register for an account online.
- Fill up the online application form available on the TESDA site or via this link: https://t2mis.tesda.gov.ph/Barangay.
- Click Create.
- Receive your Learner’s ID.

Note: For applicants who are already registered, skip the first three steps and proceed with the rest of the procedures.

Proceed with the application process.
- Select your Qualification.
- Key in your Last Name and Learner’s ID.
- Verify your Profile
- Complete the scholarship application.
Wait for the email from the TESDA Office and check for their feedback.

Summary

The Technical Education and Skills Development Authority (TESDA) is a Philippine government agency launched and established in 1994, in an effort to centralize and aid the development of manpower and technical-vocational landscape in the country. The agency is mandated to create plans for tech-voc skill development, establish appropriate skills standards and tests, coordinate and monitor manpower policies and programs, and provide policy directions and guidelines for resource allocation for both private and public TVET institutions.

TESDA is also the agency in charge of creating and implementing programs and policies advocating for the same goals. They also established programs and assessment standards intended to ensure the development of quality and accessible technical education. This will also ensure that the certifications are offered only to those who deserve it.

TESDA also offers scholarship programs meant to assist students who might find it challenging to complete a tech-voc course without any assistance. The scholarship programs from TESDA offers assurance and support in the form of financial grants, free tuition and assessment fees, tool kits, allowances, and employment assistance.

Contact Information

In case you need to learn more about what else TESDA has to offer or you simply have concerns or inquiries that you need TESDA to address, you may reach out to them via the following contact information:

Technical Education and Skills Development Authority (TESDA)
Office Address: Bldg 8, TESDA Gate 2 TESDA Complex East Service Rd. South Superhighway, Taguig, Metro Manila
Email Address: contactcenter@tesda.gov.ph
Telephone Number: 8887-7777
SMS Hotline: 0917-479-4370 (text only)
Website: https://www.tesda.gov.ph/, https://e-tesda.gov.ph/
Facebook Page: https://www.facebook.com/TESDAOfficial

What is Pag-IBIG Home Development Mutual Fund

Pag-IBIG Fund, officially named as the Philippine Home Development Mutual Fund (HDMF), is the prime government agency in charge of two things: generation of savings and provision of affordable home or shelter financing to Filipino workers, both in the public and in the private sectors. It offers low and middle-income families access to short-term loans and low-cost housing programs so they can resolve short-term cash needs and realize the Filipino dream for a decent shelter.

Also Read: What is SSS? Social Security System Philippines

It was originally founded as a provident fund in June 1978 by virtue of Presidential Decree No. 1530 to encourage savings among Filipinos. It later evolved into a mandatory membership program before becoming a wide-reaching institution that covers savings and housing needs, among others. In this guide, we looked into the very core of Pag-IBIG Fund—from the agency’s history to the membership, benefits, and programs and services—and everything else that its establishment has done for the Filipino workers.

What is Pag-IBIG

Pag-IBIG refers to Pag-IBIG Fund, officially known as the Philippine Home Development Mutual Fund (HDMF)—a government agency in the Philippines known for its role in the government’s national savings and housing programs for Filipino workers.

Pag-IBIG is also an acronym that stands for Pagtutulungan sa Kinabukasan: Ikaw, Bangko, Industriya at Gobyerno—the four societal sectors at the very core of the agency which are essential in carrying out its mandate of providing its members with adequate housing through an effective savings scheme.

History of Pag-IBIG

Pag-IBIG started out as a provident fund managed by National Home Mortgage Finance Corporation (NHMFC) in 1978, when then-President Ferdinand E. Marcos signed the Presidential Decree No. 1530 in the midst of Martial Law to encourage savings among Filipinos. Needless to say, the program received a lot of opposition which detractors tagged as oppressive duplicate of the functions of Social Security System and Government Service Insurance System.

In 1980, the fund was made independent of the NHMFC and mandatory for all, with the signing of the improved law—Presidential Decree No. 1752. The law also established the government as trustee qnd guarantor for HDMF and set the mandatory 1-3% of contribution of no more than P3,000 per month salary base. It was later discontinued, before it resumed as a voluntary program under EO No. 90. Later, then-President Fidel V. Ramos signed the Republic Act 7742, resuming the mandatory nature of the agency.

Through the years, the Pag-IBIG Fund has embarked on a successful bid in the financial market, enabling it to become a premier and globally competitive provident financial institution and a strong partner in realizing the Filipino workers’ dreams. It also introduced more special housing partnerships, rent-to-own programs, and other programs and projects, effectively addressing the needs of its members, particularly those at the bottom economic level, for affordable ways to homeownership.

In 2009, the new HDMF Law of 2009 (Republic Act No. 9679) was signed into law, effectively strengthening Pag-IBIG Fund capacity and authority, resulting in more resources for member dividends and home financing.

Mission, Vision, Corporate Values, and Objectives

Mission

Pag-IBIG’s mission has always been to generate more savings and accessible housing funds while practicing integrity, sound financial principles, and social responsibility for all Filipino workers.

Vision

As an agency, Pag-IBIG has always had a clear vision: To have every Filipino saving for decent shelter via Pag-IBIG Fund.

Corporate Values

Some of the core values that Pag-IBIG Fund strives to embody include:

Professionalism

Integrity

Excellence

Service

Quality Policy

Pag-IBIG strives to sustain quality service by exercising the following quality policies:

Committing to international standards in improving the rules and regulations of their Quality Management system they comply with.

Enduring appropriate risk management measures to minimize risks and maximize opportunities

Protect the confidentiality, privacy, integrity, and availability of member information

Develop new ones and enhance existing services to cater to the growing needs of the members

Maintain a productive and safe work environment for all employees

Uphold transparency and accountability within the agency

Objectives

The Pag-IBIG Fund has been operating with the following goals and objectives:

To offer low-cost and socialized house and lot packages or condominium units either for rent or for sale to low income Pag-IBIG members who cannot afford the existing housing packages in the market.

To enable Pag-IBIG Fund to use its funds to offer decent and affordable condominium units as well as house and lot packages for sale to eligible Pag-IBIG Fund members.

To stimulate competition that will bring about better housing packages in terms of price and development.

To help solve the housing backlog problems by generating higher demands for housing through the provision of affordable condominium units and house and lot packages.

To distribute nationwide economic opportunities generated from housing production equally while stimulating stable economic development.

To provide an opportunity for Local Government Units (LGUs) to comply with R.A. 7279 (Urban Development and Housing Act of 1992) by identifying and providing land for socialized housing.

To simplify and facilitate the processing of end-user financing for eligible Pag-IBIG Fund members.

To develop further a sense of ownership, pride and confidence among members of the Fund, knowing fully well that the projects being constructed are direct investments made from their savings with Pag-IBIG Fund.

To generate more membership to Pag-IBIG Fund.

To develop and dispose of acquired properties of the Fund.

Benefits of Pag-IBIG Fund

Some benefits that members of Pag-IBIG may enjoy from their membership include:

Housing Loan

This is, perhaps, the most popular program benefit that the Pag-IBIG Fund offers to its members. To offer affordable financing with lower interest rates for the housing needs of their eligible members, HDMF forges partnerships with local Real Estate Developers and arranges affordable loans of up to ₱6 Million to real estate buyers who are Pag-IBIG members.

Short Term Loan

Just like the Government Service Insurance System (GSIS) and Social Security System (SSS), the HDMF also offers financial assistance to qualified members by granting short-term loans. To date, there are two types of loans that Pag-IBIG members are entitled to:

Multi-Purpose Loan (MPL)

The Multi-Purpose Loan (MPL) program is a Pag-IBIG initiative meant to provide financial assistance to members who have made at least twenty-four membership savings with at least one contribution within the last six months. The loan can be used for either house repair, minor home improvement, home enhancement, tuition or educational expenses, health and wellness, livelihood; or other purposes.

For members who have withdrawn their contributions due to membership maturity: The estimated date of the updated 24 contributions shall be the first month that the member is qualified to withdraw his MS due to membership maturity.

If a member has an existing Pag-IBIG Housing Loan, multi-purpose, or calamity loan: The account must not be in default as of date of application.

Calamity Loan

For members affected by unforeseen calamities: Members are allowed to borrow up to 80% of their Total Accumulated Value (TAV) with an interest rate of 5.95% per annum, subject to the terms and conditions of the program. The Calamity Loan can be applied for in cases of flood, fire, tropical cyclones/ typhoons, volcanic eruption and other similar cases. Payment period starts on the 4th month following their check date.

Provident Savings

Membership contributions made to Pag-IBIG fund becomes the member’s individual savings, which can be withdrawn upon reaching the maturity date. These contributions, along with their employer’s share, are also entitled to earn a dividend. All that money, called Total Accumulated Value (contributions plus dividend) can be withdrawn when it reaches maturity or 240 months of contributions for members who are at least 45 years old. Unlike the money in a bank regular savings where the interest rate is given, member’s earnings in the fund are not readily foreseen as this process is essentially equivalent to participating in a group investment scheme where member earnings depend on the overall performance of the investment.

Pag-IBIG MPII

Launched In 2010, Pag-IBIG MPII, Modified Pag-IBIG II, or simply MP2 is a government-backed five-year voluntary savings program that offers a tax-free annual dividend higher than those of the mandatory, regular membership. Just like for provident savings, the dividend varies and is determined according to the fund’s financial performance. It has a minimal requirement of ₱500.00 and without any maximum capital ceiling through various payment channels or via salary deduction through employer arrangement.

Pag-IBIG Membership Qualifications

In 2009, Republic Act No. 9679, otherwise known as Home Development Mutual Fund Law of 2009, expanded the Pag-IBIG coverage requiring mandatory membership of all employees with an income or salary of at least ₱1,000.00. It also covers overseas Filipino workers (OFWs), Filipino immigrants, Filipinos naturalized in other countries, and permanent Filipino residents abroad.

Regular Membership Qualifications

Regular Membership to the fund is exclusive to all Filipino citizens who satisfy any of the following criteria:

A private employee, whether permanent, temporary, or provisional who is not over sixty years old;

A household helper or domestic worker earning at least ₱1,000.00 a month, including a driver, gardener, cook, governess, and other similar occupations;

A Filipino seafarer upon the signing of the standard contract of employment between the seafarer and the manning agency, which acts as the employer together with the foreign ship owner;

A self-employed person below sixty (60) years old, who engages in any trade, business or occupation, with a monthly income of at least ₱1,000.00;

An expatriate below sixty (60) years old and is compulsorily covered by the Social Security System (SSS), regardless of citizenship, nature and duration of employment, and the manner by which the compensation is paid. In the absence of an explicit exemption from SSS coverage, the said expatriate, upon assumption of office, shall be covered by the Fund.

All employees who are subject to mandatory coverage by the Government Service Insurance System (GSIS), regardless of their status of appointment, including members of the judiciary and constitutional commissions;

Uniformed members of the Armed Forces of the Philippines (AFP), the Bureau of Fire Protection (BFP), the Bureau of Jail Management and Penology (BJMP), and the Philippine National Police (PNP);

Filipinos employed by foreign-based employers, whether they are deployed locally or abroad or a combination thereof.

Voluntary membership Qualifications

Membership is also extended to individuals who are at least 18 years old but not more than 65 years old under their voluntary membership program, provided that they comply with the following set of rules and regulations for Pag-IBIG members including the amount of contribution and schedule of payment. In addition, they shall be subject to the eligibility requirements in the event of availment of loans and other programs/benefits offered by the Fund

The following shall be allowed to apply for voluntary membership:

Non-working spouses who devote full-time to managing the household and family affairs, provided that the employed spouse is a registered Pag-IBIG member and consents to the Fund membership of the non-working spouse;

Filipino employees of foreign government or international organization, or their wholly-owned instrumentality based in the Philippines, in the absence of an administrative agreement with the Fund;

Employees of an employer who is granted a waiver or suspension of coverage by the Fund under RA 9679;

Leaders and members of religious groups;

A member—pensioner, investor, or any other individual with passive income or allowances—separated from employment, local or abroad, or ceased to be self-employed but would like to continue paying his/her personal contribution.

Public officials or employees who are not covered by the GSIS such as Barangay Officials, including Barangay Chairman, Barangay Council Members, Chairmen of the Barangay Sangguniang Kabataan, and Barangay Secretaries and Treasurers;

Such other earning individuals/groups as determined by the Board rules and regulations.

Requirements for Pag-IBIG Membership

Here are the requirements when applying for a Pag-IBIG membership:

Filled up Members Registration Form (MRF)

Present original or photocopy of a valid government iD or any of the following:
- Philippine Passport
- NRIC
- EPass
- SPass
- Work Permit

Application Procedures for Pag-IBIG Membership

To become a Pag-IBIG member, you must:

Visit the Virtual Pag-IBIG portal at the Pag-IBIG Fund website.

Click the “Create Account” button.

Choose how to create your account from the following options:
- Via your Pag-IBIG Loyalty Card Plus;
- Via Online Activation; or.
- Via Account Creation for Overseas Filipino Workers (OFWs)

Pag-IBIG Programs and Services

Some Pag-IBIG programs and services available to members include:

Membership and Savings Program
- Membership ID (MID)
- Regular Savings
- MP2 (Modified Pag-IBIG 2)
- Membership for Overseas Filipino Workers (OFWs)

Housing Loan
- Pag-IBIG Housing Loan
- Pag-IBIG Home Equity Appreciation Loan (HEAL)
- Affordable Housing Loan for Minimum-Wage Earners
- Home Saver Programs
- Acquired Assets

Short-Term Loans
- Multi-Purpose Loan
- Calamity Loan

Other Services
- Pag-IBIG Savings Claim
- Loyalty Card Plus
- Virtual Pag-IBIG

e-Services
- Membership
  - Membership Registration
  - Kasambahay Membership Registration
- Housing
  - Housing Loan Payment Viewer
  - Housing Loan Online Application
  - Developer’s Online Housing Loan Application
  - Application for Housing Loan Interest Repricing
- Other Services
  - Online PaymentFacilities
  - MP2 Savings Enrollment
  - Electronic Submission of Remittance Schedule (eSRS)

Pag-IBIG Frequently Asked Questions

Here are some common questions and answers related to Pag-IBIG Fund.

1. Who should register with the Pag-IBIG Fund as members?

According to Republic Act No. 9679, membership to the Pag-IBIG Fund shall be mandatory for the following:

All employees, workers, professionals, officers and companies who are compulsorily covered by the SSS and GSIS

Uniformed members of the Armed Forces of the Philippines (AFP), the Bureau of Fire Protection (BFP), the Bureau of Jail Management and Penology (BJMP), and the Philippine National Police (PNP);

All members of the judiciary and constitutional commissions

Overseas Filipino Workers (OFWs)

Filipinos employed by foreign-based employers, whether deployed locally or abroad.

2. How much is the Pag-IBIG contribution?

The minimum initial monthly contribution is ₱200.00.

3. What are the benefits of being a member of the Pag-IBIG Fund?

All Pag-IBIG members may enjoy the following benefits:

Total Accumulated Value (TAV) or Savings

Annual dividends earned from the net income of the Fund at yearend.

Portable membership savings

Short-term loans

Housing loan of up to ₱6 Million

4. When can a Pag-IBIG member registered under the Mandatory Coverage (Pag-IBIG 1), withdraw his/her contributions?

A member may claim his Total Accumulated Value (TAV) after 20 years of membership with the Fund or after having made a total of 240 monthly contributions.

A member may also withdraw his savings before the 20-year maturity under these valid grounds:

Retirement

Permanent departure from the country

Permanent or total physical disability

Insanity

Death of the member

Termination from service by reason of health

Optional withdrawal after 10 or 15 years of continuous contributions

5. What proof should I present on applying for OEC?

Valid Pag-IBIG Fund receipt or

Receipt made to Pag-IBIG-accredited collecting agent / bank.

Note: Members must present receipt of latest monthly contribution matching the month they need the OEC for. (e.g Pag-IBIG member will get OEC for the month of July, he/she must present a receipt paid for the month of July).

Summary

Compared to other government-mandated benefits, Pag-IBIG Fund doesn’t seem important enough to merit religious payment of contributions. However, it is still yet another attempt from the Philippine government to make things easier for the Filipino workers, especially those who are working farther away, in one of the many countries which offer better compensation packages.

Pag-IBIG offers easy registration, minimal requirements, and easy-to-apply loan programs and other services in an attempt to be helpful to Filipino workers and keep up with its mandate.

Contact Information

In case you have more questions or concerns related to Pag-IBIG Fund, you may reach out to them via the following:

Pag-IBIG Fund (Home Development Mutual Fund)

Corporate Office Address: Petron Mega Plaza, # 358 Sen. Gil J. Puyat Avenue, Makati City

Pag-IBIG Mailing Address: 2nd Flr, JELP Business Solution Center, 409 Shaw Boulevard, Brgy. Addition Hills, Mandaluyong City, Philippines

Phone Number: (02) 8-422-3000

Pag-IBIG Fund 24/7 Hotline: 8-724-4244 (8-Pag-IBIG)

Email Address: contactus@pagibigfund.gov.ph

Pag-IBIG Official Website: http://www.pagibigfund.gov.ph

what is owwa meaning overseas workers welfare administration

What is OWWA? Overseas Workers Welfare Administration

Even for those who are working abroad, the Philippine government takes the initiative to ensure that its people are living well, with the help of its agencies. In this article, we looked into one of the government agencies in charge of protecting and promoting the welfare of all overseas Filipino workers (OFWs) and their families—the Overseas Workers Welfare Administration (OWWA).

The Overseas Workers Welfare Administration (OWWA) is an attached agency of the Department of Labor and Employment (DOLE) intended to oversee the well-being of all OFWs and their eligible dependents. For 45 years, OWWA has been delivering useful welfare services and benefits to its members while ensuring the continuity and viability of funds for its projects. To date, OWWA has established its presence, creating offices in over 31 overseas posts in 27 countries as well as in all seventeen (17) OWWA regional welfare offices in the Philippines.

Table of Contents

What is OWWA Philippines?

The Overseas Workers Welfare Administration, commonly known as OWWA, is a membership institution managed by the government. It was established in May 1977 by former President Ferdinand Marcos and was formerly known as Welfare and Training Fund for Overseas Workers. Since its creation, OWWA has been taking care of the OFWs and their dependents under the supervision of DOLE. To date, it has set up about 31 overseas offices across 27 different countries, along with regional and satellite offices scattered across all 17 regions. It is managed by a Board of Trustees, along with an Administrator and Deputy Administrator.

As an agency, OWWA has launched programs to educate OFWs about jobs abroad, assist distressed OFWs, teach returning OFWs about entrepreneurship, and help reintegrate them into society by helping them start their own businesses or expand what they have already started. OWWA also offers training and financial assistance for both member OFWs and their dependents’ education so that they’ll have better lives upon their return to the country.

OWWA Mission, Vision, Mandate, and Functions

As an agency, OWWA is responsible for ensuring that the OFWs are in good hands by equipping them with the basic skills and knowledge that they need to deal with whatever employment concerns they may have. As they offer assistance to OFWs until they get back, OWWA operates under the guidance of the following vision, mission, mandate, and functions.

Vision

The Overseas Workers Welfare Administration (OWWA) is a national government agency created with the purpose of developing and implementing welfare programs and services that will address the needs of its member OFWs and their families using its trust fund, the OWWA Fund.

Mission

For its mission, OWWA intended to have more effective programs and services by 2023 in order to protect the rights and interests of its member OFWs.

Mandate

As far as representative power is concerned, OWWA is granted the power to oversee the delivery of welfare services and benefits to its member OFWs and to ensure capital build-up and fund viability for the agency.

Functions

As OWWA keeps up with its mandate by virtue of the Republic Act No. 10801, OWWA is granted the power to exercise the following functions:

To protect and promote the interest and well-being of their member OFWs in all phases of employment

To recognize the OFW contributions towards overall national development

To facilitate the implementation of the provisions of the labor code governing the well-being of OFWs

To provide social and welfare programs to OFWs in the form of training, financial, and cultural services

To offer timely response to global emergencies and critical situations that the OFWs or their dependents may face

To ensure that the OWWA Fund will remain viable and sustainable through transparent policies

To undertake studies and research that will improve the social, economic, and cultural well-being of OWWA member OFWs and their families;

To develop, support, and finance projects that support the welfare of OWWA member OFWs and their families; and

To ensure that all the laws are implemented and all conventions within its jurisdiction are ratified.

How is OWWA Funded?

These functions and mandates are carried out by OWWA using the OWWA fund—a single trust fund pooled from the $25 membership contributions. In addition, the agency also gets part of its funding from interest income, investment income, and other sources.

OWWA Programs and Services: What does OWWA do?

OWWA has several programs meant to serve, safeguard, and protect the rights and well-being of all OFWs and their dependents in all stages of migration and beyond. Whether it’s giving information or guidance to OFWs before they go, while they are abroad, and when they return to the country or offering psycho-social counseling and conciliation services, outreach programs, legal assistance, and training, every OWWA office, be it regional or overseas, works to bring the following programs and services closer to their intended beneficiaries.

Here are some of the programs and services offered by OWWA to OFWs:

Social Benefits

Disability and Dismemberment

Supplementary Medical Assistance (MEDplus)

Death and Burial

Welfare Assistance Program (WAP)

Education and Training

Scholarship for Dependents

Education for Development Scholarship Program (EDSP)

OFW Dependent Scholarship Program (ODSP)

Education and Livelihood Assistance Program for the Dependents of Deceased OFW Members (ELAP)

Short-Term Training Programs for OFWs & Dependents

Skills for Employment Scholarship Program (SESP)

Information Technology (IT) Training Program

Seafarers Upgrading Program (SUP)

Repatriation Assistance Program

Reintegration

Balik Pinas! Balik Hanapbuhay! Program

Tulong Pangkabuhayan sa Pag-unlad ng Samahang OFWs (Tulong – PUSO)

Overseas Filipino Workers – Enterprise Development and Loan Program (OFW-EDLP)

e-Services

OFW Assistance Information System (OASIS)

OFW e-CARD Application

OWWA Rebate Portal

OFW e-CARD Tracker

OWWA Mobile App

Special Projects

DOLE-OWWA AKAP for OFWs (DOLE-AKAP)

Tertiary Education Subsidy for Dependents of Repatriated OFWs (Tabang OFW)

OWWA Rebate Program

Educational Assistance by Scholarship in Emergencies (Project EASE)

Tuloy-Aral Project (TAP)

Benefits of Being an OWWA Member

More than the programs and services offered by the OWWA, the following member-exclusive benefits are things that OFWs can avail of for simply being an OWWA member:

Pre-Departure

Before even leaving the country as an OFW, OWWA takes it upon itself to educate and prepare the Filipinos who are bound for abroad by putting them through basic language training and pre-departure orientation seminars that will tell them everything they need to know about working in their destination countries.

On-site and upon arrival abroad

OWWA assists and protects the OFWs as they face problems and concerns with their employment, thanks to the social, financial, cultural, and educational benefits afforded by the following programs and services in place:

Death and burial benefit

The death benefit gives Php 100,000.00 to OFWs who die of natural causes and Php 200,000.00 due to an accident. The burial benefit leaves the legal heirs of the OFW with Php 20,000.00 for the funeral expenses.

Disability and dismemberment benefit

Disability and dismemberment benefit entitles OFWs to Php 50,000.00 for partial disability and Php 100,000.00 for total permanent disability.

Educational and financial benefits

Other OWWA programs offer benefits that allow OFWs and their child dependents to receive cash aid to support their education, training, and skill improvement to improve their lives. Some of the programs offering these benefits include Education for Development Scholarship Program (EDSP), OFW Dependents Scholarship Program (ODSP), and Seafarers Upgrading Program (SUP), among others.

Upon returning from abroad

Even during and after the OFWs have served their time abroad, OWWA continues to offer benefits that are meant to sustain their livelihood via training, seminars, and programs to help them reintegrate back into the society. Such programs include:

OWWA Repatriation Program

Under the repatriation program OFWs avail benefits related to airport assistance, provision for traveling back home, and even temporary shelter in between via the OWWA Halfway House.

OWWA Reintegration Program

Other than the social and repatriation programs, OFWs also benefit from the reintegration program—an OWWA initiative meant to help returning OFWs rejoin society through training, job referrals, business counseling, and networking. There’s also cash aid made available through programs like Balik Pinas! Balik Hanapbuhay! Program, Overseas Filipino Workers – Enterprise Development and Loan Program (OFW-EDLP), and Tulong Pangkabuhayan sa Pag-unlad ng Samahang OFWs (Tulong PUSO).

How to become an OWWA Member?

Becoming an OWWA member is an easy process, but like any other membership application, it comes with qualifying criteria and documentary requirements. There’s also a specific process for application, regardless if you are doing so via the nearest POLO-OWWA office abroad, the nearest OWWA Regional Welfare Office, the new OWWA mobile app, or online.

Qualification of being an OWWA Member

To avail of the above-mentioned programs and benefits, one needs to be an OWWA member. To become one, an OFW or a would-be OFW would need to satisfy the following conditions:

OFWs with valid overseas employment contracts (OEC) processed at the DMW (formerly POEA)

OFWs with valid work permits and visa

OFWs who have acquired regular/permanent residency status in their host country, yet have remained Filipino citizens

Requirements to become an OWWA Member

OFWs or would-be OFWs need to prepare the following documentary requirements for submission if they are interested in becoming OWWA members and availing of the above-mentioned programs and benefits:

Duly accomplished OFW Membership Form

Valid employment contract or any proof of active employment (e.g. certificate of employment, latest payslip)

Valid work pass (Work Permit, S-Pass, Employment Pass)

Copy of bio page of passport

Any other proof of employment as may be required to validate the OFW’s continued presence and employment abroad (e.g. Re-entry permit or Letter of Consent from MOM)

OWWA OFW Information Sheet – available for download and printing of the information sheet from OWWA website (www.owwa.gov.ph)

Copy of Passport (emphasis on the data page with photo)

Membership Fee ($25 or Php 1,000.00 to Php 1,500.00, depending on the foreign currency equivalent of the destination country)

OWWA Membership Application Procedures

Though OWWA membership can be acquired either by compulsory registration upon processing of employment contracts of OFWs at the Department of Migrant Workers (DMW) (formerly POEA), via voluntary registration of OFWs at job sites, or through electronic registration, there are OWWA membership application procedures that you need to follow.

In this section, we created a step-by-step guide to applying for and activating your OWWA membership through the various available channels:

Walk-in (whether at the POLO Office or via the OWWA RWO)

Prepare the requirements needed for OWWA Membership

Secure an appointment to the nearest POLO or OWWA Regional Welfare Office (RWO):

Use the appointment scheduler available on the OWWA website (appointment.owwa.gov.ph).

Use the appointment scheduler on the OWWA Mobile App.

On the selected date of the appointment, visit the selected POLO, OWWA RWO, or One Stop Shop kiosks that are closest to you.

Present the required documents at the officer-in-charge.

Follow all of the officer’s guidance in applying for your Overseas Workers Welfare Association Membership.

Pay the applicable fee and wait for the Official Receipt issued by the office.

The membership shall be immediately effective after payment and will remain active for two years.

Online

Prepare the required documents for your OWWA membership application.

Visit the designated OWWA website for your destination country.

Look for the email where you are required to send your requirements.

Pay the applicable OWWA membership fee through given payment methods.

Wait for the official receipt for the membership fee which will be sent to you via email and your two-year membership will be effective immediately after the payment has been posted.

How much does an OWWA membership cost?

The OWWA membership contribution fee is fixed at Twenty-Five US Dollars (US$25.00). It may appear differently, though, as some pages post its equivalent in the prevailing foreign exchange rates, which is usually what takes effect upon payment of membership contribution. OFWs in Singapore, for example, costs thirty-six Singaporean dollars (SG$36.00) which is the equivalent amount of the US$25.00 OWWA membership contribution.

When does the membership become effective?

The membership becomes effective immediately upon the payment of contributions posted. It will be terminated when the employment contract of the OFW expires. The membership fee covers two years and it is renewable immediately after that.

How long is the OWWA membership valid?

The validity of the OWWA membership for each contribution is fixed at two (2) years, regardless of contract duration, change of employer, employment position and status, job site, or recruitment agency. Each OWWA membership is renewable every two years as well, provided that the OFW can provide proof of active employment.

How to Verify your OWWA Membership

If you so desire, your OWWA membership can be easily checked and verified. You can also easily check the status of your account through the following options:

Via the OWWA Membership Slip

To verify your OWWA membership status, you may simply check the receipt of your OWWA certificate. Simply check the date on your OWWA receipt and count. If the date is already beyond two years, it means your OWWA membership is already inactive and that you need to renew it. Remember, OWWA memberships are only valid for two years.

Via the OWWA Mobile App

Another option for verifying your OWWA membership is to do it via the mobile app. To do so, simply follow these steps:

Install the OWWA Mobile Application (via Google Play for Android users and via the App Store for iOs users)

If you do not have OWWA membership login details, sign up in the mobile application.

Click the Information tab.

Under your Information tab, there will be an indication if you are an active or an inactive member.

Video: Introducing OWWA

Watch Yodi Insigne’s Youtube video featuring the Overseas Workers Welfare Association (OWWA) and former OWWA Deputy Administrator Mocha Uson in this video below:

Frequently Asked Questions

1. What is OWWA?

The Overseas Workers Welfare Administration (OWWA) is an attached agency of the Department of Labor and Employment (DOLE) and a member institution. It is the primary governing body in charge of protecting and safeguarding the welfare of OFWs in all stages of migration. As an agency, OWWA implements programs and offers services like livelihood training and financial assistance toward this end goal

OWWA focuses on the welfare of the OFWs and their families. It is present in all three stages of migration: pre-departure, on-site, and upon arrival. Before the first-time workers leave, OWWA educates them on the realities of overseas work. They also undergo basic language training. Abroad, OWWA assists the OFWs whenever they encounter concerns with their employers. Finally, when the OFW is back, OWWA is ready with its livelihood training and programs for the OFWs’ reintegration.

2. What are the benefits of becoming an OWWA member?

OFWs who are also active OWWA members are entitled to numerous benefits. They are eligible to avail all the OWWA Social Benefits, Education & Training, Repatriation and Reintegration Services and Programs. They are also entitled to all the special programs being implemented by the agency.

3. When should I renew my OWWA membership?

Every membership contribution fee paid translates to an OWWA membership validity for two (2) years, regardless of contract duration, change of employer, job site, or recruitment agency. Thereafter, OWWA membership should be renewed every two (2) years, and it requires proof of active employment.

4. How do I renew my OWWA membership?

OWWA membership can be renewed through either of the following:

OWWA Mobile App

POLO

OWWA Regional Welfare Offices (RWOs)

One-Stop Shop kiosks in the Philippines

5. What are the requirements for OWWA membership renewal?

Personal Appearance

OFW Info sheet

Copy of Valid Philippine Passport

if Dual citizen – also submit Oath of Allegiance

Copy of Work or Residence Permit

Proof of Employment

Malta – Copy of POLO verified Contract and Latest Payslip

Italy – Copy of latest INPS premium payment, latest Payslip (Busta Paga)

For new members – Copy of Valid Overseas Employment Contract (OEC)

6. Is OWWA Membership Mandatory?

Yes, OWWA membership is mandatory for all OFWs as it serves as a form of insurance, especially when OFWs need assistance. It is renewable every two (2) years, provided that you have an active contract and can pay the OWWA membership fee equivalent to 25 USD.

7. How to set up an appointment with OWWA?

Scheduling an appointment with OWWA can be done in various ways. You can do it via the website, via email, or via call or text. To do so, simply follow these steps:

Via the OWWA Website

Open the appointment booking page.

Click Next then select the preferred OWWA office and Workers Assistance as the program type.

Choose your preferred date and time.

Fill in all of your personal information.

Verify the date and time of your appointment.

On the day of your appointment, visit the preferred OWWA office, then wait for your turn at the queue as you enter.

Take your completed documents to the designated OWWA counter.

Pay the OWWA membership fee.

Via Email

Send your full name, address, phone number, and the service you’re considering to your preferred OWWA Office via email.

Wait for the confirmation of your appointment.

On the day of your appointment, visit the preferred OWWA office, then wait for your turn at the queue as you enter.

Take your completed documents to the designated OWWA counter.

Pay the OWWA membership fee.

Via Call/Text

Make an appointment by calling or texting the preferred OWWA Office.

Confirm your appointment with the OWWA office before going.

8. What is the OWWA Mobile App?

The OWWA Mobile App is yet another attempt by OWWA to bring their services closer to their target beneficiaries, the OFWs and their dependents. Through the OWWA Mobile App, OWWA members can:

Access OWWA profile

Check your latest employment contract

Verify the status of OWWA membership

Renew OWWA membership

Pay for OWWA membership fee

Access your transaction history

Check FAQs and Important OWWA details and contact information.

View your passport.

9. How to register for the OWWA Mobile App?

To register for an account via the OWWA Mobile app, simply follow these steps:

Install the OWWA Mobile Application (Via Google Play for Android users and via App Store for iOs Users).

Once you have the app installed, the main page will show you four major options: Login, Renew Membership, Hotlines, and Programs and Services.

Select Login and input your username and password, if you’re already registered.

If you are not yet registered, click “Don’t have an account? Sign up here.”

Key in the required information on the registration form.

Once you have filled up and verified the information you have entered, tap “Register”.

You will receive a notification confirming this, and your login credentials will be sent to you via email.

Once you receive your login credentials from the email, return to the OWWA app and use them to log in to your account.

10. How to download the OWWA Mobile App?

Android users can simply search for “OWWA Mobile App” on Google Play or download the app via this link: https://play.google.com/store/apps/details?id=com.owwa&hl=en&gl=US. iOS users, on the other hand, may search for “OWWA App” on Apple Store or download the app via this link: https://apps.apple.com/us/app/owwa-app/id1437249504.

11. What is POLO-OWWA?

POLO stands for Philippine Overseas Labor Office. The POLO-OWWA Office is a dedicated office where you can inquire about OWWA programs while overseas.

Summary

OWWA has been around for 45 years, and to this date, it has remained strong and able to withstand the test of time while keeping up with its mandate to serve and protect all OFWs and their dependents. The programs and services that OWWA offers remain relevant and helpful to the intended beneficiaries as well.

Even as it established more offices in and out of the country, OWWA continues to work on bringing its services closer to the people, by finding ways to innovate and improve their program delivery service.

Contact Information

In the event that you have questions or concerns and need to reach out to OWWA, you may contact their customer service hotline, OWWA Cares.

OWWA Cares

OWWA Cares Hotline: 1348 (for Metro Manila), (02) 1348 for outside Metro Manila, 0632-1348 for those overseas / international calls

Other ways to reach OWWA include reaching out to the OWWA Main Office via the following contact information:

Overseas Workers Welfare Association (OWWA)

Office Address: F.B. Harrison St, Pasay, Metro Manila

Tel. No.: 8891-7601 to 24

OWWA hotline number: 1348, (02) 1348 (Regional), (+632) 1348 (International)

OWWA Email Address: owwacares@owwa.gov.ph, commandcenter@dole.gov.ph

OWWA Facebook page: https://web.facebook.com/OWWAofficial

OWWA Website: https://owwa.gov.ph/